Blog
4 min read
Navigating the Fast Lane: Rapid Growth’s Impact on Company Culture
In the fast-paced world of business, organic growth is often seen as a sign of success. At MMDSmart, we've experienced rapid expansion that has been both...
22 Nov, 2023
4 min read
Cpaas
Empowering Contact Centers: The Role of CPaaS in Transforming Customer Engagement
In the fast-paced and ever-evolving customer service landscape, businesses are constantly seeking innovative solutions to enhance their contact...
17 Nov, 2023
4 min read
SMS
Boosting Holiday Sales with the Power of Messaging
The holiday season is fast approaching, and for e-commerce businesses and retailers, it can be the most wonderful...
24 Oct, 2023
3 min read
Are Manager-Employee Relationships Critical for Business Success?
In the ever-evolving landscape of the 21st century, the dynamics of workplace relationships have undergone a remarkable transformation....
10 Oct, 2023
5 min read
HUMAN RESOURCES
5 Ways to Improve Line Manager Performance
Effective line managers play a crucial role in the success of any organization, especially in dynamic high-tech industries. These professionals are the bridge between senior leadership...
27 Sep, 2023
3 min read
Infobip
Improving Key OTP Delivery Times While Reducing Rates for Our Customers
One-time passwords (OTP) are a business-critical communication tool. They enable customers to safely access accounts, transfer funds, and make purchases without the risk of threat actors...
13 Sep, 2023
3 min read
Career
MMDSmart: Where Connect, Engage, and Smile Define Your Career
At MMDSmart, we believe in the power of three simple yet profound words: Connect, Engage, Smile. These words aren't just our motto; they're the driving force...
13 Sep, 2023
9 min read
Cloud PBX
Call Center Connect Collaboration with PortaOne
Business collaborations are an essential road to success in a dynamic commercial environment. MMDSmart℠ cooperates with many different partners for technology and commercial projects, industry ecosystem...
11 Aug, 2023
5 min read
Conflicts
Resolving Workplace Conflicts: 5 Communication Strategies for Success
Conflicts are an inherent aspect of human interactions, and the workplace is no stranger to this reality. From variances in opinions and communication styles to competing...
31 Jul, 2023
4 min read
Leadership
Leadership Growth and Vertical Advancement: The MMDSmart℠ Perspective
As organizations continue to grow and adapt to the ever-evolving business landscape, the importance of strong leadership has become increasingly evident. The journey towards effective leadership,...
18 Jul, 2023
4 min read
Different Backgrounds, One Team
Workplace diversity has become an increasingly discussed issue in recent years. In the workplace, diversity – which is defined as the differences between individuals, such as...
26 Jun, 2023
5 min read
Job opportunities
The Future of Work: Exploring Emerging Opportunities in Telecom
The labor market is a dynamic entity that constantly evolves and adapts to the ever-changing demands of industries. Staying informed about current trends and future forecasts...
14 Jun, 2023
2 min read
Pricing policy
Changes to Whatsapp Business Messaging Pricing: What You Need to Know
In the fast-paced world of digital communication, staying updated with the latest policies and pricing changes is crucial for businesses. Meta’s recent announcement regarding the new...
1 Jun, 2023
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