Blog
8 min read
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Virtual Call Centers vs Traditional Call Centers
The shift from traditional call centers to virtual call centers marks a significant transformation in the call center evolution. Traditional call centers, which have centralized physical...
6 Nov, 2024
12 min read
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Understanding Call Center Solutions and Services
The call center plays a pivotal role in today's communication solutions, acting as the primary point of contact between businesses and their customers. Whether addressing customer...
5 Aug, 2024
9 min read
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Call Center Connect Collaboration with PortaOne
Business collaborations are an essential road to success in a dynamic commercial environment. MMDSmart℠ cooperates with many different partners for technology and commercial projects, industry ecosystem...
11 Aug, 2023