Mobile Messaging Blog - Page 18

Omnichannel Messaging for Travel: From Booking to Post-Trip

Travel is one of the few industries where a customer's most important need can change within minutes.
3 min read

A One-Time Password (OTP) Isn’t Just Security. It’s Your Business’s First Impression.

When a customer taps "Confirm My Reservation," they expect a code to land on their phone within seconds. If that code takes even 10 seconds too long, or never shows up at all, you haven't just lost a text message. You've lost the moment, and possibly the customer.
min read

WhatsApp Business Pricing Changes 2026: How to Prepare

For almost two years, replying to a customer on WhatsApp cost you nothing beyond the message itself. You could send five updates in a row, walk a customer through a return, or answer a string of questions, and none of it showed up as a line item. That changes on October 1, 2026.
omnichannel sms service
4 min read

Staying Top of Mind During COVID-19

Ira's first Vlog on continuity
July 1, 2020
sms solutions for hospitality industry
3 min read

Foster Intimate Customer Relationships During Social Distancing

June 15, 2020
chatbot sms solutions
3 min read

Delivering Customer Service during COVID-19

Use chatbots to answer your customers' questions
May 17, 2020
business sms service
4 min read

Preparing for the Day After

Ensure your customers return when the pandemic is over
May 11, 2020
ecommerce marketing solutions
2 min read

Developing eCommerce Solutions During COVID-19

Engage customers with SMS during COVID-19
May 5, 2020
marketing ecommerce solutions
3 min read

Delivering During the Pandemic

Using SMS for business continuity during the pandemic
April 28, 2020
Staying Relevant During Coronavirus
4 min read

Staying Relevant During Coronavirus

Use SMS to maintain customer relationships
April 23, 2020
How not to use SMS
3 min read

Some SMS Don’ts From Fashionista

With some lessons on SMS
February 17, 2020
omnichannel sms texting service
3 min read

Something Funny Happened on the Way to a Mobile-First World

Improving your mobile conversion rate
January 8, 2020
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