Senior Account Executive MENA

#ThriveatMMDSmart

Would you like to build a career in a leading multinational IT company?

We are looking for an Account Executive MENA to join our team. They will be responsible for developing and implementing an effective sales approach to generate and close new business opportunities. The geographical focus will be the MENA region with potential to cover APAC as well.

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

Expectations:

  • Identifying and pursuing new business opportunities;
  • Collaborating closely with Business Development Representative (BDR) for increasing qualified pipeline;
  • Managing the full sales cycle from prospecting to closing deals;
  • Provide consultative selling by offering tailored solutions;
  • Providing product demonstrations and presentations;
  • Negotiating (multi-year)contracts and pricing;
  • Identifying up- and cross-sell opportunities;
  • Professional Sales-Forecasting;

Skills & Qualifications:

  • Proven track record of over achieving sales targets
  • Understanding of CPaaS/SaaS products with focus on “Customer Experience”
  • Familiarity with CRM systems and sales automation tools
  • Experience with successful usage Sales-Methodologies like MEDDIC
  • Basic understanding of software integration and implementation processes

Further Requirements:

  • Language Skills: Fluent in English and Arabic. Asian languages is a big advantage;
  • Experience: Preferably 4+ years of experience in a similar SaaS/CPaaS Sales-Role;
  • Network & contacts: bring relevant mid and C-Level decision makers in MENA region from relevant enterprises, like logistic, Fintech, E-commerce;
  • Location: Dubai;

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Pre Sales Consultant

#ThriveatMMDSmart

Would you like to build a career in a leading multinational IT company?

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

We are looking to expand our team with a Pre Sales Consultant. 

The ideal candidate for this role has a unique blend of technical- and industry expertise, along with a proactive hands-on mentality to develop a working Presales-Motion for the Enterprise Sales Team:

Technical Skills and Knowledge:

Industry Expertise:

  • Deep understanding of the CPaaS industry, including communication channels like SMS, Voice, WhatsApp, Viber, Telegram, Google RCS, EMail and other messaging platforms.

Technical Proficiency:

  • Background in engineering, computer science or related fields.
  • Basic understanding SaaS and cloud technologies.
  • Familiarity with CRM software (Hubspot/Salesforce), presentation tools, Jira, Slack and Google-Suite.

Experience and Qualifications:

  • At least 2 years of experience in Pre Sales or similar customer-facing roles within the SaaS, CPaaS, Voice- or Call-Center industry.
  • Bachelor’s degree in Engineering, Computer Science or a related field.
  • Proven track record in B2B technology sales, focusing on new business development.

Key Responsibilities:

  1. Understand customer needs and translate them into tailored solutions.
  2. Conduct product demonstrations to showcase features and value.
  3. Develop and implement Pre Sales strategies for Call Center and/or CPaaS use-cases, especially around SMS, WhatsApp, Google RCS, Viber and EMail.
  4. Collaborate with sales teams to prepare proposals and sales collateral.
  5. Provide technical support and address complex customer inquiries.
  6. Build relationships with customers, partners, and internal teams.

Essential Skills:

Communication:

  • Excellent communication and presentation skills.
  • Ability to explain technical concepts clearly to non-technical audiences.
  • Fluency in English, with additional languages being an advantage.

Problem-Solving:

  • Strong analytical and problem-solving abilities.
  • Attention to detail and ability to work in fast-paced environments.

Industry Awareness:

  • Stay updated on CPaaS and Call-Center trends, best practices and competitor offerings.
  • Provide market insights to inform strategic decision-making.

Additional Qualities:

  • Consultative approach and adaptability.
  • Ability to work both independently and collaboratively.
  • Keen learner, especially useful for understanding specific industries (e.g., Gaming, Logistics, E-Commerce, Healthcare, Travel).

In the rapidly evolving CPaaS- and Call-Center industry, a successful Pre Sales candidate combines technical acumen with strong business and communication skills to effectively bridge the gap between complex technologies and customer needs.

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Account Executive EMEA

Would you like to build a career in a leading multinational IT company?

We are looking for an Account Executive EMEA, who will be responsible for developing and implementing an effective sales approach to generate and close new business opportunities. 

The geographical focus will be the EMEA region and focus countries can be determined based on language skills.

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

Expectations:

  • Identifying and pursuing new business opportunities
  • Collaborating closely with Business Development Representative (BDR) for increasing qualified pipeline
  • Managing the full sales cycle from prospecting to closing deals
  • Applying strong focus on value selling and offering personalized solution offerings
  • Providing product demonstrations and presentations
  • Negotiating (multi-year)contracts and pricing
  • Identifying and managing up- and cross-sell opportunities in collaboration with internal stakeholders
  • Professional Sales-Forecasting

Skills & Qualifications:

  • Proven track record of over achieving sales targets
  • Understanding of CPaaS/SaaS products with focus on “Customer Experience”
  • Familiarity with CRM systems and sales automation tools
  • Experience with successful usage Sales-Methodologies like MEDDIC
  • Basic understanding of software integration and implementation processes

Further Requirements:

  • Language Skills: Fluent in English and at least one other european language
  • Experience: Preferably 2+ years of experience in a similar SaaS/CPaaS Sales-Role
  • Location: Remote, but preferably able to work European Working Hours

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Business Development Representative

Would you like to build a career in a leading multinational IT company?

We are looking for Business Development Representative for B2B client acquisition and sales activities, with a focus on utilizing strong connections with potential clients. You will be responsible for identifying potential customers, ensuring seamless communication with them, and generating qualified pipelines. Success in this role depends on a deep understanding of the sales industry and personal familiarity with multiple B2B sales and CRMs. The ideal candidate for this sales position is not only a professional in the field but also has a proactive mindset who can navigate the industry with finesse and dedication.

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

Core-Responsibilities of a BDR within MMD Smart:

  • Initial outreach: The candidate is responsible for making the first contact with potential clients, often through cold calls or emails. They work to capture the prospect’s interest and secure initial meetings or calls to discuss the company’s solutions.
  • Lead generation: The candidate actively seeks out and identifies potential leads that can be converted into customers, by using various methods such as market research, cold calling, cold emailing, and social media outreach to prospect for ideal clients.
  • Lead qualification: After identifying potential leads, the candidate assesses whether the prospects’ needs align with MMD’s offerings and if they fit the ideal customer profile. This qualification process helps ensure that only high-quality leads are passed on to the sales team.
  • Handoff to sales: Once a lead is qualified, the candidate passes the information to the sales team for further action and potential closing of the deal.

Additional tasks that will contribute to MMD Smart’s success:

  • CRM Management: Making sure that all the leads are recorded in the CRM and up – to – date, such as all calls have been logged, emails, meetings etc.
  • Perform Analysis: To see which quarter was the best quarter in terms of booking meetings per industry, prepare insights, suggest improvements into the overall outreach strategy, conversation rates and quality of leads.
  • Constant collaboration with the Sales Team: As trends change, the candidate needs to be in touch with the sales to discuss new trends as well and strategies and also to communicate back with the sales team based on the findings that the candidate has gathered after researching the market.

You are a perfect match if you have:

  • Language Skills: Fluent in English
  • Experience: Preferably 1 year of experience in a similar SaaS/CPaaS Sales-Role
  • Location: Remote, but preferably able to work European Working Hours

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.