Jobs category: R&D

Would you like to build a career in a leading multinational IT company?

 We are looking for a QA engineer who behaves more like a voice system investigator than a checklist tester to join our team. 

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

What will you do at MMDSmart?

•  You will analyze business requirements and technical specifications for both web interfaces and backend, proactively challenging architectural assumptions to prevent issues before they reach production.

• You will act as a “Voice System Investigator” performing deep-dive analysis of complex call flows and media streams using packet captures (PCAPs) and server logs to identify the root cause of signaling and audio defects.

• You will design and execute advanced test strategies that cover the entire communication lifecycle, ensuring seamless integration between WebRTC components, IVR logic, ACD routing, and call recording systems.

• You will investigate the intersection of web application states and real-time media, debugging issues like UI/UX synchronization with agent states, call control race conditions, and WebRTC connectivity hurdles.

• You will proactively simulate network impairments (latency, jitter, packet loss) and use voice quality metrics (MOS) to ensure the system remains resilient and high-performing under sub-optimal conditions.

• You will drive quality improvements within an Agile environment, participating in architectural reviews and brainstorming sessions to advocate for testability and system stability.

• You will mentor the team and improve QA processes, sharing your expertise in troubleshooting stateful, event-driven systems and helping to refine estimation and testing methodologies.

• You will maintain technical documentation and RCA (Root Cause Analysis) reports, ensuring that complex “hard-to-reproduce” bugs are well-documented and that the team learns from every critical leak.
  
  You are a perfect match if you have:
  
  
• 5+ years of software testing experience, with at least 2+ years in VoIP / Voice / real-time communication systems
• Strong hands-on understanding of SIP protocol (call flows, registrations, INVITE flows, SDP, RTP)
• Practical experience analyzing SIP/RTP traffic
• Experience testing call center / CCaaS systems (IVR flows; ACD / call routing logic; Call recording; Agent states & call lifecycle)
• Familiarity with WebRTC technologies and real-time communication challenges
• Deep understanding of voice quality metrics (latency, jitter, packet loss, echo, MOS)
• Solid knowledge of TCP/IP networking, NAT, firewalls, ports, STUN/TURN
• Experience working in Linux environments and reading server logs
• Basic scripting skills in Python / JS / TS for test tooling and log analysis
• Experience with REST API testing (Postman, curl, or similar)
• Understanding of RTP media flow vs SIP signaling
• Ability to debug one-way audio, no audio, delayed media, early media
• Experience testing systems that depend on timing, network conditions, and concurrency
• Understanding how telephony behaves differently from web applications (stateful, event-driven, race conditions). 

• Experience with test automation using Playwright or similar
• Experience with API automation frameworks (pytest, REST Assured, etc.)
• Familiarity with performance / load tools: (k6, JMeter, Locust)
• Experience simulating SIP traffic using SIPp
• Experience working with PBX / SBC / softswitches (Asterisk, FreeSWITCH, Zoiper, etc.)
• Experience testing under network impairment (packet loss / delay simulation)
  
  Why do talents choose and stay at MMDSmart?
• Embrace the opportunity to work in a company that cares about:
• Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
• Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
• Your Development: Benefit from free educational events & courses, and English classes with native speakers.
• Your Career: Focus on your professional development in a supportive environment.
• Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
• Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
• Equal-Opportunity Employment
• We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
• *Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

We are looking for a true Senior Full-Stack Engineer – someone who can design systems, take ownership end-to-end, and deliver production-grade features across backend and frontend. Technology is not the main criteria. Engineering maturity, system thinking, and code quality are.

Experience with Go and/or React is an advantage but not required.

Since 2007, MMDSmart has been a leading supplier in cloud-based business communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

What will you do at MMDSmart?

• Design and implement features from idea to production
• Work across backend, frontend, APIs, databases, and integrations
• Participate actively in Scrum ceremonies and contribute to planning and estimation
• Take architectural decisions and improve existing system design
• Write clean, testable, maintainable code
• Perform code reviews and mentor other engineers
• Improve performance, reliability, and scalability of the system
• Work closely with Product, QA, and DevOps

You are a perfect match if you have:

• 7+ years of hands-on software engineering experience
• Strong understanding of system design and architecture
• Proven experience building and maintaining high-load, event-driven systems
• Ability to work across the full stack (backend + frontend)
• Experience working in Agile / Scrum teams
• Strong ownership and accountability for delivered features
• Solid understanding of APIs, databases, and modern web architectures
• Experience with Git and CI/CD workflows
• Ability to learn new technologies quickly and independently

Will be a plus: 

• Experience with Go
• Experience with React or modern frontend frameworks
• Experience with microservices and distributed systems
• Experience with cloud environments and containers
• Experience with observability and monitoring tools

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are seeking a Senior Backend Developer to join our development team. Our products require innovative and open-minded engineers working in an Agile environment. You will be part of a world-class team of engineers that focuses on new functionality and stabilization for our large-scale system. As a part of your team, you will have the opportunity to learn from others and drive your own initiatives.

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

What will you do at MMDSmart?

• Participation in designing and developing new features and projects, occasionally leading to the realization of  new development opportunities;
• Presenting demos as part of your team to stakeholders;
• Investigating, diagnosing, and resolving product issues, striving for constant product improvement.

You are a perfect match if you have:

• 4+ years of commercial experience as a Backend Developer;
• 3+ years of experience with GoLang;
• Experience with SQL and NoSQL databases;
• Ability to work independently and in a team environment.

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

• Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card.
• Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
• Your Development: Benefit from free educational events & courses, and English classes with native speakers.
• Your Career: Focus on your professional development in a supportive environment.
• Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are seeking a Senior Full Stack Developer to join our development team. Our products require innovative and open-minded engineers working in an Agile environment. You will be part of a world-class team of engineers that focuses on new functionality and stabilization for our large-scale system. As a part of your team, you will have the opportunity to learn from others and drive your own initiatives.

Since 2007, MMDSmart has been a leading supplier in cloud-based business communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

What will you do at MMDSmart?

• Participation in designing and developing new features and projects, occasionally leading to the realization of  new development opportunities;
• Presenting demos as part of your team to stakeholders;
• Investigating, diagnosing, and resolving product issues, striving for constant product improvement.

You are a perfect match if you have:

• 4+ years of commercial experience as Full Stack Developer;
• 3+ years of experience with GoLang;
• 2+ years of experience with React.js
• Strong knowledge of TypeScript;
• Experience with SQL and NoSQL databases;
• Ability to work independently and in a team environment.

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

• Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card.
• Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
• Your Development: Benefit from free educational events & courses, and English classes with native speakers.
• Your Career: Focus on your professional development in a supportive environment.
• Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Would you like to build a career in a leading multinational IT company?

We are looking for a Middle Manual QA Engineer to join our team. 

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. 

What will you do at MMDSmart?

• You will analyze business and functional requirements alongside technical specifications;
• You will write test documentation;
• You will create bug reports in the bug tracking system and ensure the fixed bugs verification;
• You will provide updates to effort estimates and status of assigned tasks;
• You will participate in daily project team meetings and brainstorming activities related to the project issues

You are a perfect match if you have:

• 2+ years of experience in software testing;
• Strong theoretical knowledge base in software testing;
• Knowledge of SDLC, test design techniques, test documentation;
• Understanding the test pyramid;
• Experience with REST API (Postman, Swagger etc.);
• Understanding CI/CD processes;
• Experience with GIT;

Nice to have: 

• Experience with Python/JS;
• Experience in automation testing;
• Knowledge of Scrum methodology

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.