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Operations
Would you like to build a career in a leading multinational IT company?
We are looking for an inspiring Contract Manager, who is going to be in charge of creating and updating contracts to match our company’s goals and senior leadership input. Ensuring everything is accurate, clear, and follows our policies will be key, along with finding ways to improve current agreements. You’ll also guide internal teams on contract responsibilities, risks, and opportunities, helping everyone make smart decisions. You’ll keep track of deadlines and work closely with both internal teams and external partners to finalize contracts.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?:
- Draft and revise contracts in alignment with strategic discussions, senior management directives, and organizational needs.
- Ensure the accuracy, consistency, and compliance of contract terms, attachments, company policies, and terms of service.
- Analyze existing contracts and related documentation, identifying areas for improvement or additional provisions as needed.
- Provide guidance and insights to internal teams on contractual obligations, risks, and opportunities to support informed decision-making.
- Monitor and enforce deadlines for deliverables, maintaining ongoing communication with business partners and internal stakeholders to address contractual matters until finalization.
- Review and assess the performance of both parties under existing contracts to ensure compliance or recommend updates as necessary.
- Maintain and manage a centralized base of company’s contracts and business documentation, ensuring document archives are accurate and up to date.
- Oversee and streamline the company’s document flow processes to ensure timely and accurate communication with customers and internal teams.
- Prepare business-related documentation, guidelines, and instructions tailored to commercial and operational requirements.
You’re a perfect match if you have:
Qualifications:
Educational Background:
- A degree in Law or a related field is preferred but not mandatory.
- Candidates with substantial experience in contract management, legal document review, or similar roles (e.g., as a paralegal, legal assistant), and/or certifications in contract management, legal writing, or risk management may also be considered.
Knowledge and Skills:
- Strong written and verbal communication skills in English to provide clear and actionable advice.
- Strong understanding of contract structure, standard terms, and legal terminology.
- Ability to analyze contractual provisions for risks, ambiguities, and non-compliance with company’s policies.
- Proficiency in identifying key clauses and their implications.
- Skilled in legal research and interpretation of laws.
- High attention to detail and accuracy in reviewing and editing legal documents.
Key Attributes:
- Analytical mindset.
- Ability to work independently and manage multiple contracts simultaneously under tight deadlines.
- Strong organizational and time management skills.
- Commitment to work with formal documentation.
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
#ThriveatMMDSmart
Would you like to build a career in a leading multinational IT company?
We are looking for a Junior Account Manager to join our team.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
- Manage a portfolio of accounts to grow business;
- Develop successful, positive and long-term relationships with customers;
- Achieve sales targets, aligned with company objectives;
- Act as the point of contact and handle customers’ needs and requests;
- Develop new business with existing customers;
- Resolve conflicts and provide solutions to customers in a timely manner;
- Report on the status of accounts;
You are a perfect match if you have:
- English Upper Intermediate-Advanced level is a must;
- Learning Spanish will be an advantage;
- Fluent Russian;
- Good knowledge of Microsoft Office Suite (Word, Excel and PowerPoint);
- Readiness to work on result;
- Knowledge of a second foreign language will be an advantage;
- No specific experience required;
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
Would you like to build a career in a leading multinational IT company?
We are looking for SRE Engineer to join our team.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
- Collaborate with R&D engineers on coordination, communication, and execution of production-related operations;
- Design, implement, and maintain scalable and reliable infrastructure solutions to support our applications and services;
- Develop and deploy monitoring, alerting, and logging systems to proactively identify and mitigate operational issues;
- Build a SRE dashboard with KPI to measure MMD Smart application reliability;
- Conduct capacity planning and performance tuning to optimize system performance and resource utilization for improved user experience;
- Automate repetitive tasks and processes to streamline operations and improve efficiency;
- Participate in incident response and resolution, including root cause analysis and post-mortem reviews;
- Continuously evaluate and adopt new technologies and methodologies to enhance our infrastructure and operations;
- Documentation and Knowledge Sharing: Create and maintain documentation, runbooks, and knowledge base articles to document system configurations, procedures, and best practices.
You are a perfect match if you have:
- 5+ years as a SRE engineer with a passion for technology and strong motivation to build highly reliable solutions;
- Proven experience in managing large-scale distributed systems and understanding the principles of scalability and reliability;
- In-depth understanding of operating systems, networking, and cloud services;
- Experience with Observability and Monitoring tools – mandatory;
- Git,Virtualization, Containers, Dockers, Kubernetes;
- Cloud providers: GCP – preferably; AWS, Azure – an advantage;
- Proficiency in programming languages such as Python, Go, or Java;
- Strong communication skills, both verbal and written, with the ability to adapt the messaging to different perspectives (technical, business) and levels of detail;
- Ability to grasp new technologies quickly and prioritize and multitask on multiple responsibilities;
- Excellent problem-solving skills and the ability to work effectively in a fast-paced, dynamic environment.
Nice to have:
- Experience IaC (infrastructure as a Code).
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
#ThriveatMMDSmart
Would you like to build a career in a leading multinational IT company?
We are now seeking a Telecom SIP Engineer to join our cloud communications team. In this role you will be responsible for configuring and troubleshooting SIP-based systems and you will collaborate with various teams, contributing to the smooth operation of voice services for our customers.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
- Troubleshoot and debug issues related to SIP call flows, signaling errors, media quality, and network connectivity;
- Configure and maintain SIP-based systems, including VoIP platforms, softswitches and IP-PBX systems;
- Collaborate with cross-functional teams, including network engineers, software developers, and VoIP service providers;
- Assisting technical teams with tasks that require optimization and modifications to the current infrastructure;
- Interact with external clients in some cases for online testing to debug the issue;
- Generate technical documentation, including system architecture diagrams, configuration guides and troubleshooting guides;
- Stay updated with the latest trends, technologies, and standards in the telecommunications industry, particularly related to SIP and VoIP;
- Perform other related duties as required and assigned.
You’re a perfect match if you have:
- Fluent English;
- Advanced knowledge of the SIP protocol;
- Minimum 1 year experience with VoIP platforms, softswitches, SBCs, and IP-PBX systems;
- Strong troubleshooting and debugging skills for SIP call flows and network connectivity;
- Excellent communication and collaboration skills
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
