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Operations
Would you like to build a career in a leading multinational IT company?
We are looking for a DevOps Engineer to join our team.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
* Automation of processes (provisioning, deployment, monitoring, auto-scaling);
* Building, maintaining and improving CI/CD infrastructure;
* Identify and resolve production and non-production application issues;
* Research and recommend innovative and automated approaches for administration tasks;
* Assist in the planning, documentation, and implementation of various systems;
* Developing and implementing security policies.
You are a perfect match if you have:
* Strong background in Linux/Unix Administration;
* Experience with automation/configuration management using Gitlab or an equivalent;
* Experience with maintenance and development of CI/CD infrastructure in the project;
* Ability to use a wide variety of open source technologies and cloud services (experience with Google Cloud is required);
* Strong experience with SQL and NoSQL databases;
* A working understanding of code and script (Bash, Python or Node.JS);
* Knowledge of best practices and IT operations in an always-up, always-available service;
* Strong networking understanding: TCP/IP, DNS, Routing, Load-balancers, network security;
* Experience with containers and container management systems (Docker, kubernetes);
* Experience with log management tools (ELK stack, Fluentd, Logstash);
* Experience with monitoring and alerting services(Grafana, Nagios, Zabbix);
* Experience with web servers(Nginx, Apache);
* Good spoken and written English.
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
#ThriveatMMDSmart
Would you like to build a career in a leading multinational IT company?
We are looking for a Junior Monitoring Engineer to join our team.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
- Monitor the status of our systems and business parameters. Respond to events to maintain the quality of the company’s services;
- Analyze the situation and due to existing algorithm perform the necessary steps to resolve any issues that may arise;
- Solve problems by yourself or collaborate with other departments (account managers, technical specialists, developers) that are specialized in similar tasks to find solutions to problems.
You are a perfect match if you have:
- Upper-Intermediate level of English;
- Willingness to work in shifts: morning (8:00 – 17:00*), evening (14:00 – 23:00*) and night (23:00 – 8:00*) shifts;
- Stress tolerance;
- Ability to face all a lot of material and desire to learn new things.
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
#ThriveatMMDSmart
Would you like to build a career in a leading multinational IT company?
We are looking for a Junior Account Manager to join our team.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
- Manage a portfolio of accounts to grow business;
- Develop successful, positive and long-term relationships with customers;
- Achieve sales targets, aligned with company objectives;
- Act as the point of contact and handle customers’ needs and requests;
- Develop new business with existing customers;
- Resolve conflicts and provide solutions to customers in a timely manner;
- Report on the status of accounts;
You are a perfect match if you have:
- English Upper Intermediate-Advanced level is a must;
- Learning Spanish will be an advantage;
- Fluent Russian;
- Good knowledge of Microsoft Office Suite (Word, Excel and PowerPoint);
- Readiness to work on result;
- Knowledge of a second foreign language will be an advantage;
- No specific experience required;
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
#ThriveatMMDSmart
Would you like to build a career in a leading multinational IT company?
We are looking for an executive assistant to the EVP, Operations, who will support managerial activities by undertaking administrative tasks. In this role you will serve as a liaison to the team, proactively managing day-to-day activities, taking ownership of regular inquiries and procedures.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
Responsibilities:
- Manage schedule: arrange and attend meetings, take meeting notes, organize follow up for action item;
- Provide administrative support: maintain and update departmental documentation and correspondence, policies, procedures; prepare reports and briefs;
- Streamline internal communications: handle email requests and queries, screen and redirect when appropriate, ensure procedural responses;
- Provide travel support: prepare and coordinate travel schedule and itineraries, align travel plans with marketing event schedules and corporate travel policy, assist with visa applications, maintain and file travel expenses;
Requirements:
- Excellent command of the English language is required;
- Proficient Russian speakers would have an advantage;
To be successful in the role a candidate must have a particular set of soft skills:
- Organizational skills: time management, project coordination, decision making.
- Communication skills: written and verbal corporate communication, clarity, attention to details.
- Interpersonal skills: ability to communicate with various levels of corporate structure, to establish working relationships with key technical business and technical persons
Additional requirement:
Requires day-to-day presence in Sofia office.
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
Would you like to build a career in a leading multinational IT company?
We are looking for SRE Engineer to join our team.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
- Collaborate with R&D engineers on coordination, communication, and execution of production-related operations;
- Design, implement, and maintain scalable and reliable infrastructure solutions to support our applications and services;
- Develop and deploy monitoring, alerting, and logging systems to proactively identify and mitigate operational issues;
- Build a SRE dashboard with KPI to measure MMD Smart application reliability;
- Conduct capacity planning and performance tuning to optimize system performance and resource utilization for improved user experience;
- Automate repetitive tasks and processes to streamline operations and improve efficiency;
- Participate in incident response and resolution, including root cause analysis and post-mortem reviews;
- Continuously evaluate and adopt new technologies and methodologies to enhance our infrastructure and operations;
- Documentation and Knowledge Sharing: Create and maintain documentation, runbooks, and knowledge base articles to document system configurations, procedures, and best practices.
You are a perfect match if you have:
- 5+ years as a SRE engineer with a passion for technology and strong motivation to build highly reliable solutions;
- Proven experience in managing large-scale distributed systems and understanding the principles of scalability and reliability;
- In-depth understanding of operating systems, networking, and cloud services;
- Experience with Observability and Monitoring tools – mandatory;
- Git,Virtualization, Containers, Dockers, Kubernetes;
- Cloud providers: GCP – preferably; AWS, Azure – an advantage;
- Proficiency in programming languages such as Python, Go, or Java;
- Strong communication skills, both verbal and written, with the ability to adapt the messaging to different perspectives (technical, business) and levels of detail;
- Ability to grasp new technologies quickly and prioritize and multitask on multiple responsibilities;
- Excellent problem-solving skills and the ability to work effectively in a fast-paced, dynamic environment.
Nice to have:
- Experience IaC (infrastructure as a Code).
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
#ThriveatMMDSmart
Would you like to build a career in a leading multinational IT company?
We are excited to welcome someone who is eager to grow in the cloud communications field, even if you’re just starting out. You don’t need previous experience in Back Office – just bring your energy, willingness to learn, and readiness to work in a dynamic environment. You’ll be pivotal in supporting Account Managers with deals, aiding customers through team collaboration, and driving internal improvements and supplier relationships in one dynamic role.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
We are looking for a Junior Support Engineer to join our team.
No previous experience is desired. We are happy to support your professional growth in the tech branch.
What will you do at MMDSmart?
- Communicate with customers and accept inquiries via Helpdesk & Skype.
- Handle requests from members of other teams.
- Solve tasks by themselves or escalate tasks to other teams and control the process of their implementation: technical specialists, account managers
- Provide quality service to customers.
You are a perfect match if you have:
- English – Upper-Intermediate+.
- You are willing to work night/holiday shifts. Schedule 3/3 – morning (8:00 – 17:00), evening (14:00 – 23:00), and night (23:00 – 8:00) shifts.
- Stress tolerance.
It will be a plus:
- Understanding how SMPP, VoIP, HTTP, IP, and TCP protocols work.
- Basic understanding of the OSI model.
- Basic SQL skills.
Why do talents choose and stay at MMDSmart?
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
#ThriveatMMDSmart
Would you like to build a career in a leading multinational IT company?
We are now seeking a Telecom SIP Engineer to join our cloud communications team. In this role you will be responsible for configuring and troubleshooting SIP-based systems and you will collaborate with various teams, contributing to the smooth operation of voice services for our customers.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
- Troubleshoot and debug issues related to SIP call flows, signaling errors, media quality, and network connectivity;
- Configure and maintain SIP-based systems, including VoIP platforms, softswitches and IP-PBX systems;
- Collaborate with cross-functional teams, including network engineers, software developers, and VoIP service providers;
- Assisting technical teams with tasks that require optimization and modifications to the current infrastructure;
- Interact with external clients in some cases for online testing to debug the issue;
- Generate technical documentation, including system architecture diagrams, configuration guides and troubleshooting guides;
- Stay updated with the latest trends, technologies, and standards in the telecommunications industry, particularly related to SIP and VoIP;
- Perform other related duties as required and assigned.
You’re a perfect match if you have:
- Fluent English;
- Advanced knowledge of the SIP protocol;
- Minimum 1 year experience with VoIP platforms, softswitches, SBCs, and IP-PBX systems;
- Strong troubleshooting and debugging skills for SIP call flows and network connectivity;
- Excellent communication and collaboration skills
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
