Junior Monitoring Engineer

#ThriveatMMDSmart

Would you like to build a career in a leading multinational IT company?

We are excited to welcome someone who is eager to grow in the cloud communications field, even if you’re just starting out. You don’t need previous experience in Monitoring – just bring your energy, willingness to learn, and readiness to work in a dynamic environment. As a Junior Monitoring Engineer, you’ll be our tech superhero, keeping an eye on our systems and jumping into action to fix any issues. You’ll work with a great team to keep everything running smoothly!

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to  excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

What will you do at MMDSmart?

  • Monitor the status of our systems and respond to events to maintain the quality of the company’s services;
  • Analyze the situation and using existing algorithm perform the necessary steps to resolve any issues that may arise;
  • Solve problems by yourself or collaborate with other departments (account managers, technical specialists, developers) that specialize in similar tasks to find solutions to problems.

You are a perfect match if you have:

  • Upper-Intermediate level of English;
  • Experience working night shifts;
  • Willingness to work in shifts: morning (8:00 – 17:00), evening (14:00 – 23:00) and night (23:00 – 8:00) shifts (GMT +2 time zone);
  • Stress tolerance;
  • The ability to manage a large volume of material and a strong desire to learn new things.

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Account Manager Assistant

#ThriveatMMDSmart

Would you like to build a career in a leading multinational IT company?

We’re looking for a proactive Account Manager Assistant (with Ukrainian or Russian) to join our global team. This role is crucial for our cloud communications platform, as it involves close cooperation with managers from around the world, handling both personal and team tasks, and analyzing SMS traffic. If you are someone who thrives in a dynamic environment, enjoys multitasking, and has a knack for communication and collaboration, you’re the ideal candidate.

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

What will you do at MMDSmart?

  • Cooperate with our managers from all around the world;
  • Execute personal and shared tasks by the team;
  • Assist with analyzing existing SMS traffic;
  • Help with combined internal tasks and projects;
  • Communicate with customers over existing contact channels.

You are a perfect match if you have:

  • Fluent Ukrainian or Russian language;
  • Upper-Intermediate level of English;
  • High level of multitasking;
  • Open-mind mood for new knowledge;
  • Invulnerability to stress and spikes of load during work time.

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Tester

#ThriveatMMDSmart

Would you like to build a career in a leading multinational IT company?

We are looking for a proactive telecom Tester (not related to QA in IT), who will help us maintain the quality and efficiency of the cloud communications services. You don’t need previous experience – just bring your energy, willingness to learn, and readiness to work in a dynamic environment. 

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to  excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

What will you do at MMDSmart?

  •  Conduct quality checks on telecommunication routes;
  •  Analyze test results and find deviations in quality;
  • Report the quality issues to the team.

You are a perfect match if you have:

  • Upper-Intermediate proficiency in English;
  • Ability to grasp substantial amounts of information;
  • Eagerness to embrace new learning opportunities;
  • Strong interest in cloud communications industry.

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Customer Care Specialist with Russian

#ThriveatMMDSmart

Would you like to build a career in a leading multinational IT company?

We are looking for a spirited, Russian-speaking Customer Care Specialist who’s ready to dive into the exciting world of cloud communications. You don’t need previous experience – just bring your energy, willingness to learn, and readiness to work in a dynamic environment. By joining us, you’ll be right at the heart of our mission to Connect, Engage, and Smile, making sure every interaction leaves a lasting positive impression.

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to  excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

What will you do at MMDSmart?

  • Communicate with customers and help solve their problems and concerns;
  • Report issues to neighboring teams: account managers, technical specialists, developers;
  • Coordinate and monitor the problem-solving process, and receive feedback from the client and neighboring teams.


You are a perfect match if you have:

  • Fluent Russian;
  • Proficiency in English (Upper-Intermediate or Advanced level);
  • Resilience under pressure;
  • Familiarity with Microsoft Office and Google Docs;
  • A keen appetite for learning and self-improvement;
  • A dynamic, proactive approach, coupled with the flexibility to work in rotating shifts: morning (9:00 – 18:00) and evening (13:00 – 22:00);
  • Readiness to potentially work night shifts (22:00 – 7:00).
    Why do talents choose and stay at MMDSmart?

    Embrace the opportunity to work in a company that cares about:

    Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

    Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

    Your Development: Benefit from free educational events & courses, and English classes with native speakers.

    Your Career: Focus on your professional development in a supportive environment.

    Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

    Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

    Equal-Opportunity Employment

    We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    *Medical Insurance and Sport Card perks are available for employees located in Bulgaria.