Middle Manual QA Engineer

We are looking for a QA Engineer to make our team even stronger. You will work closely with peer developers and the PO team to continuously deliver a high-quality product.

What should you have to succeed in this role:

  •  2+ years of experience in software testing.
  •  Strong theoretical knowledge base in software testing.
  •  Knowledge of SDLC, test design techniques, test documentation.
  •  Understanding the test pyramid.
  •  Experience with REST API (Postman etc.).
  •  Understanding CI/CD processes.
  •  Experience with GIT.
  •  Agile methodologies.
  •  Good written and spoken English

Nice to have:

  • Experience with Python.
  • Experience in automation testing.
  • Knowledge of Scrum methodology.

Your future workflow will look like:

  • You will analyze business and functional requirements alongside technical specifications.
  • You will write test documentation.
  • You will create bug reports in the bug tracking system and ensure the fixed bugs verification;
  • You will provide updates to effort estimates and status of assigned tasks;
  • You will participate in daily project team meetings and brainstorming activities related to the project issues.

What you get:

  •  Full-time job with official employment in an international company;
  •  Attractive overall salary;
  •  Paid vacation days, sick leaves, and days off
  •  Medical insurance;
  •  Various skills training at the company expense;
  •  Career growth;
  •  Friendly and competent working environment.

Product (UX) Designer

Founded in 2007, MMDSmart pioneered SMS business marketing and smart messaging solutions, and is a leading global supplier of innovative communications products. We are currently expanding our product portfolio with high performance and user friendly solutions for telecom businesses. 

As a Product Designer at MMD Smart, you will be responsible for the design and implementation of all the experiences a user has when interacting with our web products.

We are looking for a specialist in the team who will be able to turn ideas, concepts, fantasies, and feedback into interactive interfaces of pages and modules, and together with the product manager and the development team will constantly look for ways of improving the user experience.

Would you like to join our team and move towards an ambitious goal together?

Responsibilities:

  • Investigate user-experience requirements for our web products based on user interviews, heatmaps, and product usage data.
  • Produce high-quality UX design solutions through high and low-fidelity wireframes, storyboards, site maps, and prototypes.
  • Investigate and formalize user flows for existing products and for new products, optimize them iteratively. 
  • Work closely with the Product Owner and Development team to come up with ideas and solutions to help move our app forward
  • Develop consistent design systems and project documentation
  • Test and validate the current solution and look for room for improvement
  • Present your solutions to the project team members and stakeholders

Skills and Requirements:

  • 3+ years experience of working with several commercial software and knowing the principles of building web applications
  • Solid knowledge of user experience, and user interface design
  • Good experience in prototyping and interaction design
  • Proven experience turning complex workflows into intuitive solutions
  • Knowledge of industry-standard tools like Adobe Suite and Figma
  • Collaborative spirit while having an ability to work independently

What you get:

  • Full-time job with official employment in an international company;
  • Attractive overall salary;
  • Paid vacation days, sick leaves, and days off
  • Medical insurance;
  • Various skills training at the company expense;
  • Career growth;
  • Friendly and competent working environment.

Junior Support Engineer

Summary

MMDSmart is coming to Bulgaria! Welcome to the new era of business with the messaging and calling platforms you’ll ever need! We help our clients in achieving the desired results and reaching their business goals.

We stand behind our mission to help companies Connect. Engage. Smile.

We are looking for Junior Support Engineer to join our team. For this vacancy, your experience is not important to us, only the desire to learn new things and develop in the field of telecommunications is important.

Your future workflow will look like:

  • Communicate with customers and accept inquiries via Helpdesk & Skype;
  • Handle requests from members of other teams;
  • Solve tasks by themselves or escalate tasks to other teams and control the process of their implementation: technical specialists, account managers;
  • Provide quality service to customers.

What should you have to succeed in the role:

  • English – Upper-Intermediate+;
  • You are willing to work night/holiday shifts. Schedule 3/3 – morning (8:00 – 17:00), evening (14:00 – 23:00), and night (23:00 – 8:00) shifts;
  • Stress tolerance.

It will be a plus:

  • Understanding how SMPP, VoIP, HTTP, IP, and TCP protocols work;
  • Basic understanding of the OSI model;
  • Basic SQL skills.

What you get:

  • Educational events & courses compensation, English classes with a native speaker;
  • Professional growth;
  • Flexible working format – remote, office-based or flexible;
  • We have bonuses: we pay for books you read, effective recommendations (referral bonus), and high results;
  • We have a young friendly team and no bureaucracy. We are easygoing and like to have fun and hold corporate parties;
  • Official employment and medical insurance.

Junior Account Manager

Summary

MMDSmart is coming to Bulgaria!

We are an international company that provides the best solutions in communication.

Welcome to the new era of business with the messaging platform you’ll ever need.

MessageWhiz is a smart messaging app and an A2P SMS messaging provider powered by MMDSmart.

MessageWhiz delivers more effective and compelling messaging campaigns via our intelligent, automated SMS messaging service.

We help our clients in achieving the desired results and reaching their business goals.

We stand behind our mission to help companies Connect. Engage. Smile. Now we are looking for an Account Manager Assistant to join our friendly team.

Your future workflow will look like:

  • Help account manager with day-by-day tasks;
  • Collaborate with other departments (testers, routing, analytics);
  • Prepare daily reports;
  • Research (data, flow, etc).

What should you have to succeed in the role:

  • Upper Intermediate-Advanced level of English;
  • Fluent Russian;
  • Passion for working with numbers and tables (Google sheets, Excel tables);
  • Great communication skills;
  • Lots of energy and a high level of responsibility.

What you get:

  • Full-time job with official employment in an international company;
  • Professional growth;
  • Professional trainings and development;
  • Flexible schedule (students are welcome);
  • Great management with no bureaucracy;
  • Various sports events and team-buildings.

Tech Lead (Node.js, React.js)

Summary

A telecom company is looking for a Tech Lead (Node.js, React.js) to join our R&D department. You’ll join one of our three dev teams and work with an existing product – MessageWhizz or our internal startup – OSS/BSS system.

We develop MessageWhiz – a high-load Smart Messaging Platform that connects. MessageWhiz delivers more effective and compelling messaging campaigns via our intelligent, automated SMS messaging service. We help our clients in achieving the desired results and reaching their business goals.

We stand behind our mission to help companies Connect. Engage. Smile

Your future workflow will look like:

  • You will participate in designing and developing new features and projects. It’ll help to find and realize new development opportunities.
  • Along with your team you will perform demos to stakeholders.
  • You will be involved in technical researches and new features prototyping.
  • You will be investigating production issues, then diagnose and resolve them. So that we’re always aiming to improve our product.
  • You will participate in the potential teammates interviews, their onboarding and mentoring process (for Senior role).

WHAT should YOU HAVE to succeed in the role:

  • 4+ years of commercial experience with backend and any modern of frameworks (React.js, Vue.js, Angular.js);
  •  2+ years of experience with Node.js;
  •  Strong knowledge of JavaScript;
  •  Experience with SQL and NoSQL databases.
  •  Experience with TypeScript;
  •  Experience with React.js;
  •  Experience with MariaDB, MongoDB, Redis;
  •  Knowledge of Scrum methodology.

What you get:

  • We offer the compensation level that is compliant with international industry standards.
  • A high priority for us is a result. So we allow you to shift working hours to hours of your highest efficiency. But that includes the standard 40 hours per week.
  • We are also flexible in working both remotely and in our new office space.
  • You can influence the stack: we value the experience and opinion of every team member. The team listens and makes decisions collectively, tries something new, and improves the workflow.
  • We offer you the ability to improve your skills visiting educational events and English courses with the company’s support;
  • Medical insurance.

Full Stack Developer

Summary

A telecom company is looking for a Full Stack Developer (Node.js, React.js) to join our R&D department.You’ll join one of our three dev teams and work with an existing product – MessageWhizz or our internal startup – OSS/BSS system.We develop MessageWhiz – a high-load Smart Messaging Platform that connects

Your future workflow will look like:

  • You will participate in designing and developing new features and projects. It’ll help to find and realize new development opportunities.
  • Along with your team you will perform demos to stakeholders.
  • You will be involved in technical researches and new features prototyping.
  • You will be investigating production issues, then diagnose and resolve them. So that we’re always aiming to improve our product.
  • You will participate in the potential teammates interviews, their onboarding and mentoring process (for Senior role).

WHAT should YOU HAVE to succeed in the role:

  • 4+ years of commercial software engineering experience;
  • 2+ years of experience in software engineering using Node.js and any modern framework (React.js, Vue.js, Angular.js);
  • Strong knowledge of JavaScript;
  • Experience with SQL and NoSQL databases.

WOULD BE Great if you have:

  • Experience with TypeScript;
  • Experience with React.js;
  • Experience with MariaDB, MongoDB and Redis;
  • Knowledge of Scrum methodology.

What you get:

  • We offer the compensation level that is compliant with international industry standards.
  • A high priority for us is a result. So we allow you to shift working hours to hours of your highest efficiency. But that includes the standard 40 hours per week.
  • We are also flexible in working both remotely and in our new office space.
  • You can influence the stack: we value the experience and opinion of every team member. The team listens and makes decisions collectively, tries something new, and improves the workflow.
  • We offer you the ability to improve your skills visiting educational events and English courses with the company’s support;
  • Medical insurance.

Product Owner

Summary

It’s a perfect match if you have some experience as a PO, PM, or BA – so tell us about it.If you have work experience as QA or Developer but have a huge desire to try yourself in the new role – do it tell us about your motivation. We will teach and guide you.

Your future workflow will look like:

  • Be responsible for product features roadmaps from end to end
  • Collect and analyze requirements, write clear and detailed PRDs, define UI/UX flow, wireframes, split epics to user stories, prioritize and manage backlog, handle development/engineering;
  • Work with all relevant teams (R&D, Designers, IT, DevOps, Customer care, Support etc.) to guarantee efficient implementation;
  • Find opportunities to improve the customer experience;
  • Manage ongoing maintenance and improvement of product features.

WHAT should YOU HAVE to succeed in the role:

  • 6-12 months of related experience;
  • Hands-on experience with Jira/Confluence;
  • Ability to take full ownership, result-oriented, highly motivated;
  • Strong organizational and analytical skills, high attention to details;
  • Good communication skills, ability to clearly deliver messages;
  • A problem solver – ability to provide, or organize the team to find a solution to any problem;
  • Prior experience with SCRUM and Agile – a big advantage;
  • Project management experience – advantage;
  • Good level of English.

What you get:

  • Full-time job with official employment in an international company;
  •  Work on a telecommunication market;
  • Attractive overall salary;
  • Medical insurance;
  • Various skills training at the company expense;
  • Career growth;
  • Friendly and competent working environment.

Back Office Specialist

Summary

MMD Smart is an international company that provides best solutions in communication. We cooperate with the largest telecom operators around the world so that people from different countries can call each other or send SMS.
We have a new vacancy – Back Office Specialist. For this vacancy, your experience is not important, the only thing that is important for us is the desire to learn new things and develop in the field of telecommunications.

Your future workflow will look like:

  • Supporting deals made by Account managers (sending prices to customers, promo with the best suggestions, configuring technical details etc,);
  • Assisting customers (notifying them of any changes, assisting in solving clients’ issues through the interaction with other departments – Quality Assurance Team, Support Team, Analytics Team);
  •  Project work (optimizing processes within the company; building fruitful cooperation with our suppliers).

WHAT should YOU HAVE to succeed in the role:

  • Your level of English is Upper-Intermediate;
  • It is not a problem for you to learn a large amount of material and you always have a desire to learn something new.

What you get:

  • The development within the company – we will help your ambitions become a reality.
  • You can improve your English in group classes with a native speaker and take specialized courses at the expense of the company.
  • We have bonuses: we pay for books you read, effective recommendations (referral bonus), and high results.
  • Free shuttle buses take us to the office from the metro and back.
  • We have a young friendly team and no bureaucracy. We are easygoing and like to have fun and hold corporate parties.
  • Official employment and medical insurance.

Tester

Summary

MMD Smart is an international company that provides best solutions in communication. We cooperate with the largest telecom operators around the world so that people from different countries can call each other or send SMS.

We have a new vacancy – Tester. For this vacancy, your experience is not important, the only thing that is important for us is the desire to learn new things and develop in the field of telecommunications.

Your future workflow will look like:

  •  Conduct quality checks on telecommunication routes;
  •  Analyze test results and find deviations in quality.

WHAT should YOU HAVE to succeed in the role:

  •  Your level of English is Upper-Intermediate.
  •  It is not a problem for you to learn a large amount of material and you always have a desire to learn something new.

What you get:

  •  The development within the company – we will help your ambitions become a reality.
  •  You can improve your English in group classes with a native speaker and take specialized courses at the expense of the company.
  •  We have bonuses: we pay for books you read, effective recommendations (referral bonus), and high results.
  •  Free shuttle buses take us to the office from the metro and back.
  •  We have a young friendly team and no bureaucracy. We are easygoing and like to have fun and hold corporate parties.
  •  Official employment and medical insurance.

Customer Care Specialist

Summary

MMDSmart is coming to Bulgaria! Welcome to the new era of business with the messaging and calls platforms you’ll ever need! We help our clients in achieving the desired results and reach their business goals.

We stand behind our mission to help companies Connect. Engage. Smile. We have a new vacancy – Customer Care Specialist. For this vacancy, your experience is not important, the only thing that is important for us is the desire to learn new things and develop in the field of telecommunications.

Your future workflow will look like:

  • Communicate with customers and solve problems their problems;
  • Report problems to neighboring teams: account managers, technical specialists, and developers;
  • Coordinate and monitor the problem-solving process, and receive feedback from the client and neighboring teams;

WHAT should YOU HAVE to succeed in the role:

  • Your English level is Upper Intermediate. Almost all of our clients and partners speak English, so it will be easier for you to find a common language with them
  • You are energetic, proactive, and willing to work in shifts. You will have morning (8:00 –  17:00), evening (14:00 – 23:00), and night (23:00 – 8:00) shifts.

What you get:

  •  The development within the company – we will help your ambitions become a reality.
  •  You can improve your English in group classes with a native speaker and take specialized courses at the expense of the company.
  •  We have bonuses: we pay for books you read, effective recommendations (referral bonus), and high results.
  •  We have a young friendly team and no bureaucracy. We are easygoing and like to have fun and hold corporate parties.
  • Official employment and medical insurance.