Welcome to the new era of business communications with messaging and calling platforms our clients leverage to achieve their business goals! We are a growing global company looking for ambitious, result-oriented, and creative members to join the MMDSmart family. We stand behind our mission to help companies Connect. Engage. Smile.
Are you a problem-solver who loves to streamline processes and optimize workflows? Do you thrive in a fast-paced, collaborative work environment where you can make a real impact on the success of a business? If so, we’re looking for a talented Process Improvement Manager to join our international team!
As a Process Improvement Manager, you’ll play a critical role in driving operational excellence and enhancing interactions between various departments, service quality and transparency. You’ll work closely with cross-functional teams to identify areas for improvement, develop strategies for streamlining workflows, and implement best practices to increase efficiency and productivity.
What you will do:
Identify, describe and visualize existing business processes;
Create a framework for modeling, standardization and further optimization of business processes;
Introduce standards, best practices and common language for business processes;
Analyze existing business processes and identify those that need re-engineering;
Prepare short and long term plans for implementation of business process management standards in the company;
Monitor and maintain business processes to ensure its compliance with corporate BPM standards;
Support and guide the company management team in their work to ensure they understand and implement BPM practice for their respective business processes.
You’re a perfect match if you have:
Fluent English;
At least 2-3 years of experience in Business Process Management field;
Strong understanding of business process management concepts and lean principles;
Understanding of ISO concepts related to quality and process management.
*** We are happy to consider applications with relevant experience in Project Management, Quality Assurance or similar ***
You will absolutely impress us if you have:
Understanding of ITIL concepts;
General knowledge of BPM software market and experience with such software;
Knowledge of Russian and/or Ukrainian.
What we offer:
Professional development: we will help your ambitions become a reality;
A challenging environment where you can show the best of your abilities and grow;
Young and friendly working atmosphere with no bureaucracy;
Flexible working format – remote, office-based or hybrid; A competitive salary;
Medical insurance;
MultiSport card;
Variety of bonuses: we pay for books you read, effective recommendations (referral bonus) and high results;
Educational events & courses compensation, English classes with a native speaker;
Team buildings, corporate gifts and other perks.
If you’re passionate about process improvement and want to make a real impact on a growing organization, we want to hear from you!
MMDSmart is coming to Bulgaria! Welcome to the new era of business with the messaging and calling platforms our clients ever needed for reaching their business goals. We are a global company that is expanding every day and is looking for ambitious, result-oriented, and creative members of the growing momentum MMDSmart family. We stand behind our mission to help companies Connect. Engage. Smile. We are looking for an Office Manager to join our team.
We are looking for a person who is:
Emotionally intelligent;
With a positive attitude;
With excellent organization skills;
Self-motivated;
Attention to detail skills;
Multi-tasking person;
Excellent communication, negotiation and relationship-building skills.
You are a perfect match if you have:
Proficiency level in English and Bulgarian (Russian will be a plus);
Good computer skills and proficiency in MS Office;
Experience in an administrative role;
Experience in procurement will be an advantage.
What you will do:
Communicate with suppliers and setting relations with the local partners;
Monitor the market of needed services and supplies;
Prepare commercial offers documentation;
Purchase and order the goods and services needed;
Hotel booking and ticket reservation;
Make travel arrangements;
Assist with managing our social media channels, like TikTok and Instagram.
What we offer:
Professional development: we will help your ambitions become a reality;
Young and friendly working atmosphere with no bureaucracy;
Working in a modern office environment;
Medical insurance;
MultiSport card;
Variety of bonuses: we pay for books you read, effective recommendations (referral bonus) and high results;
Educational events & courses compensation, English classes with a native speaker;
Team buildings, corporate gifts and other perks.
If you think you are a fit to our team, apply now!
This position is needed to design, develop, deploy software solutions for MMDSmart products that deliver real-time, low latency capabilities for next-generation communications. MMDSmart brings together MessageWhiz and other products to a single platform (PaaS). Our solution enables companies to create personalized experience to end-customer engagement lifecycle.
We are seeking a Senior Full Stack Developer to join our development team. Our product required innovative and open-minded engineers working in an Agile environment. You will be part of a world class team of engineers that focused on new functionality and stability effort for our large-scale system. As a part of your team, you will have the opportunity to learn from others and drive your own initiatives.
Responsibilities:
In your role you will:
Participation in designing and developing new features and projects. It’ll help to find and realize new development opportunities;
performing demos to stakeholders along with your team;
Investigating, diagnosing and resolving product issues. So that we’re always aiming to improve our product;
Participation in the potential teammates’ interviews, their onboarding and mentoring process (if you wish).
Nice to have:
Experience with TypeScript;
1+ years of experience with Node.js;
Experience with React.js;
Experience with MariaDB, MongoDB, Redis;
Knowledge of Scrum methodology.
Qualifications:
4+ years of commercial experience with backend;
3+ years of experience with Go lang;
1+ years of experience with modern FE frameworks (React.js, Vue.js, Angular.js);
Strong knowledge of JavaScript;
Experience with SQL and NoSQL databases;
Ability to work independently and in a team environment.
We have:
No test task;
No overtime, screen catchers and keyloggers;
No bureaucracy;
Relevant questions on tech interview;
An opportunity to work remotely;
International contract with Israel office in $;
Weekly sprints and releases.
We offer:
Professional development;
Young and friendly working atmosphere;
Flexible working format – remote, office-based or hybrid;
Medical insurance;
Variety of bonuses;
Sport cards;
Educational events & courses compensation, English classes with a native speaker;
MMDSmart is coming to Bulgaria! Welcome to the new era of business communications with messaging and calling platforms our clients leverage to achieve their business goals. We are a growing global company looking for ambitious, result-oriented, and creative members to join the MMDSmart family.
We stand behind our mission to help companies Connect. Engage. Smile.
We are looking for a Junior Sales Manager to join our team.
You’re a perfect match if you have:
English Upper Intermediate-Advanced level is a must;
Good knowledge of Microsoft Office Suite (Word, Excel, and PowerPoint);
Readiness to work on result;
Knowledge of a second foreign language will be an advantage;
No specific experience is required.
Your future tasks:
Manage a portfolio of accounts to grow business.
Develop successful, positive, and long-term relationships with customers.
Achieve sales targets, aligned with company objectives.
Act as the point of contact and handle customers’ needs and requests.
Develop new business with existing customers.
Resolve conflicts and provide solutions to customers in a timely manner.
Report on the status of accounts.
We offer:
Professional development;
Young and friendly working atmosphere;
Flexible working format – remote, office-based or hybrid;
Medical insurance;
Variety of bonuses;
Sport cards;
Educational events & courses compensation, English classes with a native speaker;
Team buildings, corporate gifts and other perks.
If you think you are a fit to our team, apply now!
Welcome to the new era of business with the messaging and calling platforms our clients ever needed for reaching their business goals! MMDSmart is an international company that provides best solutions in communications. We cooperate with the largest telecom operators around the world so that people from different countries can call each other or send SMS. We stand behind our mission to help companies Connect. Engage. Smile.
We are looking for a Sales manager – CPaaS to join our team.
Are you passionate about helping businesses communicate effectively with their customers? Do you have a knack for sales and a keen understanding of telecommunication products? One of our key brands, MessageWhiz*, is looking for a dynamic and motivated Sales Manager to join our team and promote our cutting-edge CPaaS (Communications Platform as a Service). This is a key role within the sales team of our SMS marketing platform and conversational cross-channel solutions. You will be responsible for building relationships with potential clients and working closely with the marketing and success teams to identify, present, and close sales opportunities.
Key Responsibilities:
Engage with potential customers and conduct product demonstrations to showcase the features and benefits of SMS marketing platform to potential clients, communicate the value of our products and services to new customers;
Provide pre-sales support, including answering prospects inquiries and providing expertise to ensure successful customer onboarding;
Collaborate with marketing and success teams to develop and implement sales strategies, campaigns, and initiatives to drive sales growth;
Build and maintain customer relationships by understanding their communication needs, providing customized solutions, and delivering excellent service;
Keep accurate records of customer interactions in the CRM system;
Respond to client inquiries and follow up on leads, identify and close sales opportunities.
Qualifications and Skills:
Proficiency in online B2B sales or marketing or customer service;
Excellent communication and presentation skills, with the ability to articulate complex concepts in a clear and concise manner;
Negotiation and persuasion skills to close sales deals and achieve targets;
Ability to build and maintain customer relationships, understand their needs, and provide customized solutions;
Experience working with CRMs;
Fluent English.
You will absolutely impress us if you have:
Proficiency in languages other than Bulgarian and English;
Experience in the communications or technology industries;
Familiarity with B2B online marketing, fintech, travel, or gaming industries;
Familiarity with communication products such as SMS, emails, chatbots, and API integration.
We offer:
Professional development: we will help your ambitions become a reality;
Young and friendly working atmosphere with no bureaucracy;
Flexible working format – office-based or hybrid;
Medical insurance;
MultiSport card;
Variety of bonuses: we pay for books you read, effective recommendations (referral bonus) and high results;
Educational events & courses compensation, English classes with a native speaker;
Team buildings, corporate gifts and other perks.
Not ticking all the boxes?
If you like the position and feel like this is your next career move, do not hesitate to apply even if you do not meet 100% of the requirements. At MMDSmart we value people who love to learn and show a desire to develop!
*About MessageWhiz: MessageWhiz is a leading communication solutions provider that empowers businesses to engage with their customers through SMS, voice, rich media messaging, chatbots, and more. Our innovative products enable businesses to deliver timely and personalized messages to their customers, enhancing customer engagement and communication workflows.
If you think you are a fit to our team, apply now!
MMDSmart is coming to Bulgaria! Welcome to the new era of business communications with messaging and calling platforms our clients leverage to achieve their business goals. We are a growing global company looking for ambitious, result-oriented, and creative members to join the MMDSmart family.
We stand behind our mission to help companies Connect. Engage. Smile.
Your future workflow will look like:
Configuration of soft switch (Voice and SMS) and troubleshooting;
Writing scripts and fixing problems;
Automation of processes (provisioning, deployment, monitoring, auto scaling);
Building, maintaining and improving CI/CD infrastructure;
Identify and resolve production and non-production application issues;
Research and recommend innovative and automated approaches for administration tasks;
Assist in the planning, documentation, and implementation of various systems;
Developing and implementing security policies.
To succeed in the role you have:
Strong background in Linux/Unix Administration;
Experience with automation/configuration management using Gitlab or an equivalent;
Experience with maintenance and development of CI/CD infrastructure in the project;
Ability to use a wide variety of open source technologies and cloud services (experience with Google Cloud is required);
Strong experience with SQL and NoSQL databases;
Strong knowledge of C/C++, Python, Bash;
A working understanding of code and script Node.JS;;
Knowledge of best practices and IT operations in an always-up, always-available service;
MMDSmart is coming to Bulgaria! Welcome to the new era of business communications with messaging and calling platforms our clients leverage to achieve their business goals. We are a growing global company looking for ambitious, result-oriented, and creative members to join the MMDSmart family.
We stand behind our mission to help companies Connect. Engage. Smile.
We are looking for a Tech Lead to join our team.
Requirements:
4+ years of commercial experience with backend and any modern of frameworks (React.js, Vue.js, Angular.js);
2+ years of experience with Node.js;
Strong knowledge of JavaScript;
Experience with SQL and NoSQL databases.
Nice to have:
Experience with TypeScript;
1+ years of experience with Go lang;
Experience with React.js;
Experience with MariaDB, MongoDB, Redis;
Knowledge of Scrum methodology.
Your future workflow will look like:
Participation in designing and developing new features and projects. It’ll help to find and realize new development opportunities;
performing demos to stakeholders фlong with your team;
Investigating, diagnosing and resolving product issues. So that we’re always aiming to improve our product;
Participation in the potential teammates’ interviews, their onboarding and mentoring process (if you wish).
We have:
No test task;
No overtime, screen catchers and keyloggers;
No bureaucracy;
Relevant questions on tech interview;
An opportunity to work remotely;
Weekly sprints and releases.
We offer:
Professional development;
Young and friendly working atmosphere;
Flexible working format – remote, office-based or hybrid;
Medical insurance;
Variety of bonuses;
Sport cards;
Educational events & courses compensation, English classes with a native speaker;
Team buildings, corporate gifts and other perks.
If you think you are a fit to our team, apply now!
MMDSmart is coming to Bulgaria! Welcome to the new era of business communications with messaging and calling platforms our clients leverage to achieve their business goals. We are a growing global company looking for ambitious, result-oriented, and creative members to join the MMDSmart family.
We stand behind our mission to help companies Connect. Engage. Smile.
Partner Business Development team is searching for a new team members. We invite everyone to apply for a new position – Junior Partner Development Manager.
Your future tasks will be like:
Communication with leads, resellers, partners;
Onboard new customers (price negotiation, launch process of opening customer in Jira, running a demo, control the first payment, client transfer to AM team);
Communication with partners and resellers to attract new customers;
Develop new leads with existing partners as CRM and resellers/representatives and get new leads from them;
Research of the new opportunities and partners to collaborate with.
You’re a perfect match if you have the following:
Strong command of English language sufficient for communication with clients, building networks, discussing opportunities, running a demo;
No fear of talking to people;
Good communication skills;
Stress resistance;
Interest in developing new products in the company.
We offer:
Professional development;
Young and friendly working atmosphere;
Flexible working format – remote, office-based or hybrid;
Medical insurance;
Variety of bonuses;
Sport cards;
Educational events & courses compensation, English classes with a native speaker;
Team buildings, corporate gifts and other perks.
If you think you are a fit to our team, apply now!
MMDSmart is coming to Bulgaria! Welcome to the new era of business communications with messaging and calling platforms our clients leverage to achieve their business goals. We are a growing global company looking for ambitious, result-oriented, and creative members to join the MMDSmart family.
We stand behind our mission to help companies Connect. Engage. Smile.
We are expanding every day and looking for ambitious and result-oriented members to join our growing MMDSmart family.
We are now looking for a Support Engineer with knowledge of either SIP or SMPP protocols to join our team.
Responsibilities:
Communicate with customers and accept inquiries via Helpdesk & Skype;
Handle requests from members of other teams;
Solve tasks by themselves or escalate tasks to other teams and control the process of their implementation: technical specialists, account managers;
Provide quality service to customers.
Requirements:
Fluent English;
Advanced knowledge either of SIP or SMPP protocol;
Experience with SIP or SMPP protocol at least 1 year;
Russian will be a plus but is not required.
We offer:
Standard working time (9:00-18:00, Monday-Friday);
Professional development;
Young and friendly working atmosphere;
Flexible working format – remote, office-based or hybrid;
Medical insurance;
Variety of bonuses;
Sport cards;
Educational events & courses compensation, English classes with a native speaker;
Team buildings, corporate gifts and other perks.
If you think you are a fit to our team, apply now!
MMDSmart is coming to Bulgaria! Welcome to the new era of business communications with messaging and calling platforms our clients leverage to achieve their business goals. We are a growing global company looking for ambitious, result-oriented, and creative members to join the MMDSmart family.
We stand behind our mission to help companies Connect. Engage. Smile.
Your future workflow will look like:
Automation of processes (provisioning, deployment, monitoring, auto scaling)
Building, maintaining and improving CI/CD infrastructure
Identify and resolve production and non-production application issues
Research and recommend innovative and automated approaches for administration tasks
Assist in the planning, documentation, and implementation of various systems
Developing and implementing security policies
To succeed in the role you have:
Strong background in Linux/Unix Administration
Experience with automation/configuration management using Gitlab or an equivalent;
Experience with maintenance and development of CI/CD infrastructure in the project
Ability to use a wide variety of open source technologies and cloud services (experience with Google Cloud is required)
Strong experience with SQL and NoSQL databases
A working understanding of code and script (Bash, Python or Node.JS)
Knowledge of best practices and IT operations in an always-up, always-available service
Experience with containers and container management systems (Docker, kubernetes);
Experience with log management tools (ELK stack, Fluentd, Logstash);
Experience with monitoring and alerting services(Grafana, Nagios, Zabbix);
Experience with web servers(Nginx, Apache);
Good spoken and written English.
We offer:
Professional development;
Young and friendly working atmosphere;
Flexible working format – remote, office-based or hybrid;
Medical insurance;
Variety of bonuses;
Sport cards;
Educational events & courses compensation, English classes with a native speaker;
Team buildings, corporate gifts and other perks.
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