Telecom SIP Engineer

full time

Would you like to build a career in a leading multinational IT company?

We are now seeking a Telecom SIP Engineer to join our cloud communications team. In this role you will be responsible for configuring and troubleshooting SIP-based systems and you will collaborate with various teams, contributing to the smooth operation of voice services for our customers.

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to  excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

What will you do at MMDSmart?

  • Troubleshoot and debug issues related to SIP call flows, signaling errors, media quality, and network connectivity;
  • Configure and maintain SIP-based systems, including VoIP platforms, softswitches and IP-PBX systems;
  • Collaborate with cross-functional teams, including network engineers, software developers, and VoIP service providers;
  • Assisting technical teams with tasks that require optimization and modifications to the current infrastructure;
  • Interact with external clients in some cases for online testing to debug the issue;
  • Generate technical documentation, including system architecture diagrams, configuration guides and troubleshooting guides;
  • Stay updated with the latest trends, technologies, and standards in the telecommunications industry, particularly related to SIP and VoIP;
  • Perform other related duties as required and assigned.

You’re a perfect match if you have:

  • Fluent English;
  • Advanced knowledge of the SIP protocol;
  • Minimum 1 year experience with VoIP platforms, softswitches, SBCs, and IP-PBX systems;
  • Strong troubleshooting and debugging skills for SIP call flows and network connectivity;
  • Excellent communication and collaboration skills

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

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    Are you looking for an interesting, exciting, and significant role ?

    If you are goal oriented, enjoy matching needs with solutions, and a multi-tasker, this could be your dream job!