Summary
MMDSmart is coming to Bulgaria!
Welcome to the new era of business communications with messaging and calling platforms our clients leverage to achieve their business goals. We are a growing global company looking for ambitious, result-oriented, and creative members to join the MMDSmart family.
We stand behind our mission to help companies Connect. Engage. Smile.
We are expanding every day and looking for ambitious and result-oriented members to join our growing MMDSmart family.
We are now looking for a Support Engineer with knowledge of either SIP or SMPP protocols to join our team.
Responsibilities:
- Communicate with customers and accept inquiries via Helpdesk & Skype;
- Handle requests from members of other teams;
- Solve tasks by themselves or escalate tasks to other teams and control the process of their implementation: technical specialists, account managers;
- Provide quality service to customers.
Requirements:
- Fluent English;
- Advanced knowledge either of SIP or SMPP protocol;
- Experience with SIP or SMPP protocol at least 1 year;
- Russian will be a plus but is not required.
We offer:
- Standard working time (9:00-18:00, Monday-Friday);
- Professional development;
- Young and friendly working atmosphere;
- Flexible working format – remote, office-based or hybrid;
- Medical insurance;
- Variety of bonuses;
- Sport cards;
- Educational events & courses compensation, English classes with a native speaker;
- Team buildings, corporate gifts and other perks.
If you think you are a fit to our team, apply now!
