Support Engineer (with knowledge of SMPP protocol)

Full time


MMDSmart is coming to Bulgaria! Welcome to the new era of business with the messaging and calling platforms our clients ever needed for reaching their business goals.

We are a global company that is expanding every day, and is looking for ambitious, result-oriented and creative members of the growing momentum MMDSmart family.

We stand behind our mission to help companies Connect. Engage. Smile.
We are looking for a Support Engineer to join our team.


  • Communicate with customers and accept inquiries via Helpdesk & Skype;
  • Handle requests from members of other teams;
  • Solve tasks by themselves or escalate tasks to other teams and control the process of their implementation: technical specialists, account managers;
  • Provide quality service to customers.


  • Fluent English;
  • Advanced knowledge of the SMPP protocol;
  • Experience with SMPP protocol at least 1 year.

We offer:

  • Professional development; 
  • Young and friendly working atmosphere;
  • Flexible working format – remote, office-based or hybrid;
  • Medical insurance;
  • Variety of bonuses;
  • Sport cards;
  • Educational events & courses compensation, English classes with a native speaker;
  • Team buildings, corporate gifts and other perks.

Apply for this position


Are you looking for an interesting, exciting, and significant role ?

If you are goal oriented, enjoy matching needs with solutions, and a multi-tasker, this could be your dream job!