Would you like to build a career in a leading multinational IT company?
We are looking for a spirited Dispute Team Assistant who’s ready to dive into the exciting world of dispute investigations. All you need is your knowledge in Microsoft Office Excel, no other previous experience needed – just bring your energy, willingness to learn, and readiness to work in a dynamic environment. By joining us, you’ll be right at the heart of our mission to Connect, Engage, and Smile, making sure every interaction leaves a lasting positive impression.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?:
- Request traffic records from partners and clarify additional data necessary for dispute investigation.
- Process .xls files with detailed traffic records to prepare them into required format ready for comparison.
- Perform the comparison of partner’s records with internal records to define the discrepancy in both sets of data using internal instruments.
- Extract internal traffic records using internal instruments and process it into accurate format ready to be shared with the partners.
- Share with the partners traffic records related to the dispute and requested by partner.
- Assist in keeping records about disputes in the company’s systems.
You’re a perfect match if you have:
- Strong verbal and written English skills.
- Work experience with Excel spreadsheets would be a plus.
- Soft skills: attention to detail, responsibility, diligence, persistence, ability to multi-task, comfortable with daily routine tasks.
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
