Summary
MMDSmart is coming to Bulgaria!
Welcome to the new era of business communications with messaging and calling platforms our clients leverage to achieve their business goals. We are a growing global company looking for ambitious, result-oriented, and creative members to join the MMDSmart family.
We stand behind our mission to help companies Connect. Engage. Smile.
We are looking for a Customer Care Specialist with Russian to join our team.
No previous experience is desired. We are happy to support your professional growth in the telecommunications industry.
Your future workflow will look like:
- Communicate with customers and solve problems their problems;
- Report problems to neighboring teams: account managers, technical specialists, and developers;
- Coordinate and monitor the problem-solving process, and receive feedback from the client and neighboring teams.
To succeed in the role you have:
- Upper-Intermediate English;
- Knowledge of Russian;
- You are energetic, proactive and willing to work in shifts. You will have morning (7:00 – 16:00), evening (13:00 – 22:00) and night (22:00 – 7:00) shifts.
We offer:
- Professional development;
- Young and friendly working atmosphere;
- Flexible working format – remote, office-based or hybrid;
- Medical insurance;
- Variety of bonuses;
- Sport cards;
- Educational events & courses compensation, English classes with a native speaker;
- Team buildings, corporate gifts and other perks.
If you think you are a fit to our team, apply now!
