From Onboarding to Teamwork: How MMDSmart Retains Employees in a Competitive Market

Employee retention is a major concern for companies across all industries. The cost of employee turnover can be staggering, ranging from lost productivity and decreased morale to increased recruitment and training expenses. 

At MMDSmart, we are committed to growing our company and developing our employees. Over the last year, we have seen our company’s full-time employees grow by over 30%. This growth reflects our commitment to our team, as well as our employee’s desire to continue working at MMDSmart.

Why Is Employee Retention So Challenging?

There are many reasons why employees leave their companies. Rapid growth can be exciting, but it can also be overwhelming for employees who may feel like they are constantly playing catch-up with new responsibilities and business models. Similarly, transformation initiatives, such as implementing new technology or processes, can cause uncertainty and stress for employees. 

Opening new offices can also disrupt the sense of community and familiarity that employees have built in their current location. Organizational structure changes, such as mergers or reorganizations, can create confusion and uncertainty for employees. Finally, external factors such as changes in the industry or the economy can also contribute to employee turnover.

MMDSmart Works Hard to Retain Our Employees

To combat high employee turnover rates, companies must implement strategies to retain their top talent. Here are some of the top strategies that MMDSmart has found to be effective:

  1. Onboarding and orientation: It is essential to have a comprehensive onboarding and orientation process for new employees. This helps new hires feel welcomed and integrated into the company culture and ensures that they have the tools and resources they need to succeed.
  2. Development of professional and soft skills: Employees want to feel like they are growing and developing in their roles. We provide opportunities for training and development, both in terms of technical skills and soft skills such as communication and leadership. This helps retain employees by showing them that we are invested in their growth.
  3. Leadership growth: Employees want to work for companies with strong leaders who inspire and motivate them. Providing opportunities for leadership growth, through mentorship programs and leadership training, allow employees to gain important leadership skills and show that they have a path to advancement into a management role within the company.
  4. Perks: We provide perks such as flexible work arrangements, employee discounts, and wellness programs. This instills in employees the feeling that their employer values their well-being and work-life balance.
  5. Communication: Transparency and clear and open communication are key to retaining employees. At MMDSmart, we provide regular feedback, both positive and constructive, so our employees feel engaged and motivated.
  6. Recognition and rewards systems: Employees want to feel recognized and appreciated for their contributions. Implementing a recognition and rewards system, such as an employee of the month program or bonuses for exceptional performance, helps to keep exceptional employees by showing them that their hard work is valued.
  7. Flexibility: We value our employees’ autonomy, reliability, and trustworthiness and show this by allowing flexibility in their work arrangements, whether that means working remotely or adjusting their hours. 
  8. Teamwork: Building a strong sense of teamwork and community can help retain employees by providing a supportive and collaborative work environment. Encouraging team-building activities and fostering a sense of camaraderie can help employees feel connected to their colleagues and invested in their work.

Employee retention is a crucial aspect of any successful business. At MMDSmart, we have found that implementing these strategies helps to keep our top talent. By investing in our employees, we can ensure the continued growth and success of our company.

Looking for an exciting role in the telecommunications industry? Check out our employment opportunities and join our team!

Giving Employees What They Want

Human beings have a desire for everything to be perfect. When perfection isn’t an option, we want things to at least be satisfactory.

When our needs are fulfilled, we function better. Our sense of satisfaction and entitlement keeps us active, enthusiastic, and productive. Agree? Then keep on reading!

A good paycheck is not the only thing employees need to stay engaged with their jobs. Employees seek an ideal working environment that promotes learning and development, work-life balance, a positive corporate culture, and an overall good experience. Organizations that offer meaningful benefits and perks to fulfill these needs are rewarded with high employee retention, productivity, overall employee satisfaction, improved growth, and success.

A company wins when its employees are happy in their jobs and actively contribute to the company’s growth. If their needs are not taken care of, it may negatively impact their productivity, and ultimately hurt the company’s bottom line.

Why Give Employees Perks?

Employees are the company’s most valuable assets. They sail the ship and lead it to its destination. When employees leave, they are difficult to replace and complicated to train new employees. As a result, employee retention is a major concern for companies today.

A study by the U.S. Chamber of Commerce Foundation found that “more than half of millennials (56%) agreed that a quality benefits package influences their choice of employer, and 63% say that benefits are an important reason for staying with an employer.”

This stat shows that employee perks and benefits can have a significant impact on employee retention.

MMDSmart’s Perks for its Employees

At MMDSmart, we value our employees. We offer them a number of perks and benefits to ensure that they enjoy our work atmosphere.

  1. Professional Development
    Employees can start their professional career with us and grow within the company. Our ranks are filled with success stories of employees who began with an entry level position and were team lead within one year. We also believe in rotating employees across different roles, to demonstrate the value we place in them and our belief in their abilities.
  2. Young, friendly work environment
    Every employee has the opportunity to learn from more experienced employees. We value informal interactions and close relationships between our team members
  3. Flexible work format
    Employees can choose whether to work hybrid, from the office, or at home. Work from home in pajamas or chat in the office – whichever you prefer.
  4. Medical insurance
    We care about our employees’ well-being providing supplemental health care benefits
  5. Variety of bonuses
    We offer a referral bonus to employees who help us onboard new talent. Our team members know best if their friend will be a good fit on our team.
  6. Gym membership
    Work is important, but so is taking care of your body. We inspire our teammates to work out regularly so they feel strong and healthy
  7. Educational events and tuition reimbursement
    Need to learn something to advance your career? We offer courses and tuition reimbursement for classes so you can develop your knowledge and skills
  8. English classes and English club
    Take English classes and spend time with native English speakers so you can improve your language skills, build self-confidence, and communicate more effectively with customers.
  9. Team building and corporate gifts
    We host events to help build relationships between our employees

We encourage those on the job market to find a position that is best for them. We understand that success and satisfaction depend on the atmosphere, communication, and appreciation. At MMDSmart, we strive to create this type of work experience.

Applying to roles is easy. Send your CV to and get ready to join your new MMDSmart family.

3 Reasons To Join MMDSmart

#1 You Embrace the Freedom to Be Yourself

Be resourceful. Have fun. Decorate your workspace. Solve puzzles/challenges daily. Just be yourself. Because “yourself” is a unique mind full of potential with a point of view that we would like to put to good use. At MMDSmart you will definitely have the freedom to be yourself – no bureaucracy, flexible working time, perks, and more.

#2 You Invest in You

As well as MMDSmart. We are ready to teach and explain, ready to support and encourage. Improve your English level and dive into the details of your role with master classes/courses at a company expense.

#3 You Like to See and Be Seen

We place a heavy value on trust and transparency. The managers will be upfront with you and they genuinely want to hear what you have to say. When changes are happening, you are aware – even when all of the answers haven’t quite been figured out yet.

Sounds like you?

Check our career page to be aware of the newly opened positions