General QA Engineer (Voice/Call Center)

full time


MMDSmart is coming to Bulgaria!

Welcome to the new era of business communications with messaging and calling platforms our clients leverage to  achieve their business goals. We are a growing global company looking for ambitious, result-oriented, and creative members to join the MMDSmart family.We stand behind our mission to help companies Connect. Engage. Smile.

We are looking for a General QA Engineer to join our team.


  • You will analyze business and functional requirements alongside technical specifications;
  • You will write test documentation;
  • You will create bug reports in the bug tracking system and ensure the fixed bugs verification;
  • You will provide updates to effort estimates and status of assigned tasks;
  • You will participate in daily project team meetings and brainstorming activities related to the project issues;
  • You will setup QA processes from the beginning;
  • You will setup an automation testing on project.


  • 3+ years of experience in software testing;
  • Strong theoretical knowledge base in software testing;
  • Knowledge of SDLC, test design techniques, test documentation;
  • Understanding the test pyramid;
  • Strong Experience with REST API (Postman, etc.);
  • Understanding CI/CD processes;
  • Experience with GIT;
  • Agile methodologies;
  • Good written and spoken English;
  • Strong Expirience with NoSQL Databases(Mongo);
  • Expirience with VOICE, SIP;
  • Expirience with automation testing(Selenium/Selene/Playwright);
  • Knowledge of any script languange(Python, JS);
  • Analytical and self-directed; ability to work independently and as part of a team.

Nice to have:

  • Expirience with SQL;
  • Experience in creating a test framework from scratch or in modifying of an existing framework;
  • Experience with API automation testing;
  • Experience with СI (Gitlab).

We have:

  • No test task;
  • No overtime, screen catchers and keyloggers;
  • No bureaucracy;
  • Relevant questions on tech interview;
  • An opportunity to work remotely;
  • Weekly sprints and releases.

We offer:

  • Professional development; 
  • Young and friendly working atmosphere;
  • Flexible working format – remote, office-based or hybrid;
  • Medical insurance;
  • Variety of bonuses;
  • Sport cards;
  • Educational events & courses compensation, English classes with a native speaker;
  • Team buildings, corporate gifts and other perks.

If you think you are a fit to our team, apply now!

Apply for this position


    Are you looking for an interesting, exciting, and significant role ?

    If you are goal oriented, enjoy matching needs with solutions, and a multi-tasker, this could be your dream job!